Veterinary emergency center opens in Auburn as vets struggle to cope with overload of animal cases

AUBURN, NY (WSYR-TV) — Veterinarians are struggling to cope with the overload of animal cases they see daily, with staffing shortages making the challenge even more difficult. However, a local doctor hopes to change that.

Dr. Paula Ospina is a night vet and full-time mother by day.

“My husband, my family, my friends, everyone came together and we were able to buy this building and open this practice, says Ospina.

Last weekend, she opened Urgent Veterinary Care in Auburn, located on Genesee Street.

“We were trying to figure out a way to keep doing our job the way we were doing, and I took it upon myself to make that happen,” Ospina says.

Before opening her own practice and bringing some of her former colleagues with her, Ospina worked at the Veterinary Emergency & Critical Care Center in Baldwinsville until they closed last June. The Veterinary Emergency Center is where pet owners can go if their vet is closed and their pet needs medical attention. Depending on the condition of the animal, the staff will tell you what to do once there.

Ospina added: “Very critical cases that may require intensive oxygen therapy, for example, or massive surgery that we are not able to do, those that we will refer to larger centers.”

Still partially under construction, the center offers two examination rooms, a treatment center, digital x-rays and other services are in progress, including a surgery room, an isolation room, large dog parks and a specialized room for cats. Ospina says that by summer, all of the center’s different departments will be open.

“Our goal is to be here to help support the community, to be here to help support your vet. Give your pet a chance or better access to care during off-peak hours,” says Ospina.

Urgent veterinary care is open for a limited number of patients from 6 p.m. to 11 p.m. weekdays and is open from 6 p.m. Friday through weekends, closing at 6 a.m. Monday.

Urgent Veterinary Care does not accept appointments. However, you can call ahead if you need your pet checked. Pet owners will be required to complete a registration form before bringing their pets. Sidewalk is also provided.

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